Terms & Conditions

These terms and conditions have been superseded, and applied to orders placed up to 06/10/2005 08:59

1. Every purchase from our website is covered by our no-silly-excuses 30-day satisfaction guarantee. This guarantees a full refund for unopened goods in original, saleable condition - we even arrange for free return postage. To return goods, please refer to our Returns Procedure.
2. We want you to be completely satisfied with your purchase. We therefore operate rigorous Quality Control and checking procedures prior to the dispatch of your goods.
3. Our aim is to deliver goods as soon as possible. If we (or our agents) make no attempt to deliver on or before the fourth business day after confirmation of an order for goods shown as available "now", you are entitled to a full refund on goods, packaging and delivery costs upon return of the goods to us.
4. The same-day dispatch guarantee applies to all orders placed on a normal working day (i.e. Monday through Friday, excluding public and/or bank holidays) before 4pm London time. For all other orders we guarantee dispatch on the next such business day. Special delivery schedules apply over the Easter, Christmas and New Year periods.
5. The prices shown are what you pay, and include 15% Value Added Tax (VAT), which is applicable to customers in the United Kingdom. Should the appropriate rate of VAT change, we reserve the right to change our prices accordingly.
6. You may cancel your order in accordance with your rights under the Distance Selling Regulations. To cancel your order you must contact us within 7 days of delivery of your purchase quoting your Order Number. You must take reasonable care of the goods and must not use them. If you cancel and you have already paid for the goods, you will receive a full refund together with a refund for postage & packaging costs of the returned goods.
7. Goods are subject to availability. If any item you have ordered is not available, we will inform you as soon as practicable, giving you the option of delivery of the available items, or cancellation of your order.
8. We deliver only to UK addresses, as defined by Royal Mail. The delivery charges quoted on this website apply only to such addresses.
9. In the rare case that an order we have sent to you is lost in transit, we will replace or refund the lost items at your preference, provided you cooperate fully with our efforts to claim for the loss from third parties. This may involve you having to complete forms and/or sign statements of non-receipt of goods.
10. To order goods from this website you must be 18 years of age, or older.
11. If either party cancels an order prior to dispatch and you have already paid for the goods, you will receive a full refund.
12. Payment can be made by Debit or Credit Cards including Visa, Mastercard, Delta, Visa Electron, Switch and Solo. We take all reasonable precautions to keep the details of your order and payment secure, however, unless we are negligent, we cannot be held liable for any losses caused as a result of unauthorised access to information provided by you.
13. Goods ordered from and/or delivered by us remain the property of Battery Force Ltd. until fully paid.
14. We may transfer our rights under this agreement to third parties. This includes, but is not limited to, the collection of payments due for your purchases.
15. Should payment for your order remain outstanding or be refused after initial authorisation or returned in any other way, you indemnify us against the resonable costs and expenses of obtaining payment in full. This includes, but is not limited to, interest on the amount outstanding, our extra administrative costs for payment collection, and related bank charges levied against us.
16. We reserve the right to refuse or cancel any order at our sole discretion. You are then entitled to a full refund of any amounts already paid.
17. The contract between us shall be governed by the laws of England and Wales. Any dispute between us will be resolved exclusively in the courts of England and Wales.
18. While we aim to ensure that all prices, and pictorial and textual specifications are correct, errors may occur. If we discover an error in the price of the goods you have ordered we will inform you as soon as practicable. If the error is to your detriment, we will give you the option of confirming your order at the revised terms or cancelling it partially or completely. If the error is to your benefit, we will have the option, in our complete discretion, of cancelling your order, completely or in part for the items concerned. If we are unable to contact you or you do not respond, we will cancel your order.
19. Sometimes the product specifications from the manufacturer may change or a product is temporarily unavailable or is superseded by a newer product. In such a case we will attempt to offer you a substitute of the same or better specification at the same price. If you are not happy with the replacement you can return it in accordance with our 30-day satisfaction guarantee.
20. In the unlikely event that you receive faulty, damaged or incorrect goods, please return the goods unused in their original packaging together with a copy of our invoice or delivery note within 30 days of purchase to us. If you follow our returns procedure or contact us first, we will offer you a free method for the return of the goods. Once we receive your return, we will give you the choice of exchanging the goods or a full refund.
21. In the event that a product develops a fault or that the fault becomes apparent after 30 days of purchase, please contact us so that we may arrange for the rectification of the fault under the Manufacturers Guarantee. We will not be liable for the costs of postage & packaging of returned defective goods after 30 days.
22. If an order was undeliverable, and we couldn't resolve the issue with you (e.g. because we received no response to emails we sent you) we will consider your order abandoned. Once the order is returned to us, we will refund the goods value of the order in full. The delivery charge will not be refunded.
23. In computing refunds for orders which we have attempted to deliver, we will only refund the 'BUDGET' delivery charge. If you paid extra for an upgraded delivery method, and a delivery attempt was made in accordance with the advertised service, you will have received in full the extra service you paid for.
24. The goods we supply do not present a hazard to health and safety
    1. when properly used for the purpose for which they are designed; and
    2. if you take reasonable and normal precautions in their use.
25. Our liability shall in all cases be limited to the total value of any order placed.
26. Battery Force warrants that goods or services provided are fit for the stated purpose and free of inherent defects, but to the extent legally permissible provides no indemnity in respect of any losses, actions, costs, claims, demands, expenses, whether direct, indirect or consequential or other liabilities whatsoever.
27. We have selected our products on the basis that they will be used for household / domestic use only. If your purchase is for business use, please ensure that you are covered by appropriate insurance.
28. Please use only the batteries recommended for your equipment by the manufacturer of your equipment. Even batteries generally deemed to be compatible may work in a subtly different way in a particular device. We offer a broad range of batteries so that you can purchase the right one. We are not responsible for damage to your equipment caused by your use of the wrong type of battery.
29. We do not guarantee that this website will be compatible with your computer equipment. We do not accept liability for any corruption or loss of data held thereon and similarly we will not be held liable for any other loss or damage of any kind caused to your computer equipment resulting from the use of this website.
30. We confirm transactions, dispatches, etc. by email to an address that you provide. If you want to receive these emails, it is your responsibility to ensure that the details you provide are correct, and that your mailbox will accept messages from us. We are not responsible for the delay or loss of messages due to filtering technology, resource limits or issues with your ISP, network configuration or email software.
31. The use of any personal information you provide is governed by our Privacy Policy.
32. Transactions with Battery Force are governed by these Terms and Conditions. If you operate a system of 'purchasing' or 'supplier' terms and conditions, any clauses therein shall only be effective if agreed to by Battery Force explicitly in writing for transactions initiated after the date such agreement.
33. From time to time, we may run promotions or offer discount vouchers (Power Tokens). Unless expressly stated, a single order can benefit from only a single promotion or single Power Token. Neither promotions nor Power Tokens will result in a cumulative effect for a single order. In case of any disputes, our decision will be final.
34. You agree to pay us a handling fee of £10.00 plus any delivery costs for any misuse by you of our FREEPOST returns procedure.
35. We may change these terms and conditions from time to time without prior notification to you. Any changes will only apply to future orders. This version applies to orders placed starting from 12:00noon, London time, August 11th, 2005.
36. Your statutory rights are unaffected.